Privacy Policy

Information we collect

When you request or receive service from Redline Auto Stylings, we may collect information you provide such as your name, phone number, email address, vehicle information, service address, appointment details, selected services, notes, garage availability, warranty signature information, and whether you choose to receive marketing communications.

How we use information

We use this information to respond to inquiries, review and schedule appointments, provide services, communicate appointment updates and reminders, issue receipts and warranties, provide customer support, maintain business records, prevent abuse, and improve our operations. We use marketing information only when you have separately opted in or when otherwise permitted by law.

Service messages and marketing

Operational messages—such as confirmations, reminders, receipts, warranty communications, and responses to your requests—are not marketing messages. Promotional or sales communications are optional. You may ask us to stop marketing communications at any time.

How information is stored and shared

Redline uses third-party service providers to operate the business and website, including website hosting, email, calendar, and related business systems. These providers may process information only as needed to provide those services. We may also disclose information when required by law, to protect our rights or customers, or in connection with a legitimate business transfer.

Redline Auto Stylings does not sell customer personal information.

Website security and account data

Administrative areas of the website use authentication and role-based access controls. Sensitive credentials are stored in protected server-side environment settings rather than in the public website. No method of internet transmission or storage can be guaranteed to be completely secure, but we use reasonable safeguards designed to protect customer and business information.

Retention

We retain customer and service records for as long as reasonably necessary for appointments, customer service, warranty administration, accounting, fraud prevention, legal obligations, and legitimate business needs. Retention periods may vary depending on the type of record.

Your choices

You can choose not to opt into marketing. You may also contact us to ask about personal information associated with your service record, request a correction, or request deletion where appropriate and legally permitted. Some information may need to be retained for accounting, warranty, security, or legal purposes.

Children

This website and Redline's automotive services are not directed to children under 13, and we do not knowingly seek personal information from children under 13 through this website.

Changes to this policy

We may update this Privacy Policy as our services or business systems change. The effective date at the top of this page will show when the policy was most recently updated.

Contact us

Questions or privacy requests can be directed to Redline Auto Stylings at redlineautostylings@gmail.com or 540-205-6500.